The Short variation: if you should be looking for a distinctive gemstone or special anniversary present, Leibish & Co. has a strong supply of high-quality, colorful, and conflict-free expensive diamonds and gems. The family-run business has-been running online since 1998 with your own touch which includes gained repeat business the world over. Leibish & Co. makes it easy purchasing loose rocks or to make use of their complimentary “Design your very own” device to bring your own perfect piece of jewellery to life. With years of expertise and solid craftsmanship under its gear, Leibish & Co. is found on the brink of broadening the inventory to watches alongside accessories.
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When Leibish Polnauer launched 1st web diamond business in 1998, it took almost a full day to upload just one image and description to his site â but he had been a visionary which noticed possible into the fledgling field of ecommerce. “as he views the potential in a notion, he can fit everything in inside the capacity to advance with-it,” stated Benji Margolese, Director of Content Marketing for Leibish & Co.
Leibish developed a fruitful, family-run procedure together with his partner and kids serving in leadership jobs. They usually have grown a successful online business with practices located worldwide. Leibish & Co. is actually a leader in unique coloured diamonds and gemstones which can be difficult to find in other places. The expensive diamonds are also conflict-free, that will be a key point for all buyers.
“People arrive at you since they seek out some thing some various, one thing more unique than what everyone else has actually,” Benji said.
While Leibish & Co. provides top-quality old-fashioned expensive diamonds, the firm specializes in colourful, unique jewelry. When requested why the business enterprise features these a higher buyer return rate, Benji easily pinpoints the main reason.
“It is a combination of exemplary services and products, great service, and jewelry designed to your highest amounts of excellence,” the guy mentioned. “The jewelry we make is certainly not your daily, mass-produced brand of item. Each piece is actually custom-made to completely fit the diamond or gem stone selected of the customer.”
Children Affair With individual Service
Leibish & Co. is actually a genuine family business, with Leibish’s relatives playing important roles inside company.
Leibish serves as Founder and chairman on the organization, while their girlfriend, Rosi, will be the business’ Events management. Their particular eldest child, Chavi, functions as the Lead Jewelry Designer â and that’s an enormous obligation since custom precious jewelry makes up more than 50percent from the organizations company, Benji said.
Leibish’s oldest daughter, Yossi, may be the CEO of Leibish & Co. Another daughter, Shmulik, who’s a graduate of the Gemological Institute of The united states, could be the fundamental Diamond Buyer the company. “Shmulik is, truly, certainly the majority of talented tone diamond specialists in the industry,” Benji mentioned.
Leibish’s daughter Itzik will be the business’s COO and works their New York office on Fifth Avenue. Yoni, who is the youngest of Leibish’s five kiddies, may be the organization’s CFO.
“as among the longtime members of the team, I am able to let you know that, even though there isn’t any relation, they think about me personally, as well as others, section of their family,” Benji said. “everyone bring our own expertise to your company, but work together to consistently develop the company.”
Customers are also treated like household at Leibish & Co., where the business invests fuel into individual solution and sales. “if you’ve ever dealt with one specific broker, as an example, that’s the exact same person you certainly will constantly handle, regardless of what you may be calling or creating in approximately,” Benji mentioned. “do not believe in moving customers around to different divisions when they have a question or specific issue they wish to handle.”
Customers originate from throughout the World
Leibish has a number of different sorts of consumers: you can find people, which primarily shop through the site, retailers, and people in the trade company, exactly who usually visit the business’s primary workplaces in ny, Israel, and Hong Kong.
Nearly all Leibish & Co.’s clients are through the United States. The after that most popular market is actually Canada, with the United Kingdom, Australian Continent, Hong-Kong, plus the rest of Europe.
Customers at every level of life shop at Leibish & Co., though nearly all are involving the ages of 35 and 54, Benji said. Additionally, the business garners around 300,000 website visits each month â and helps to keep nearly all of their customers returning.
“with well over a 70percent return customer standing, we remain one of the most well-known businesses within our niche,” the guy mentioned.
Colourful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. carries high-end precious jewelry, but keeps inventory mobility, particularly for online clients, Benji stated. The organization carries countless free diamonds and valuable gems, but its key goods are customized jewelry creations.
“We hold a large selection of multicolor diamond and gem stone jewelry, with a few in the rarest shades ever observed,” he stated. “Our company is acknowledged best by our very own bread-and-butter items â yellowish diamond and pink diamond wedding bands. But we sell diamond jewelry of almost every color, and priceless gemstones â including sapphires, emeralds, and rubies. We offer jewellery crafted with colorless diamonds, as well, but all of our knowledge is in the realm of shade.”
For clients that have one thing at heart and need assist making it a real possibility, Leibish & Co. provides a “Design your” jewelry instrument, which Benji stated is the most widely used item.
“Obviously, while looking for a particular piece, people typically wish certain rocks and placing styles they will have currently fallen crazy about,” he said. The “Design your very own” instrument makes it possible for clients to create a piece using the material, establishing, and material of their choice.
“it permits them to bring their particular goals to life â with this knowledge in design,” Benji told united states.
Accessories & brand new on line Tools available for Leibish & Co.
because seems toward the long term, Leibish & Co. is gradually shifting toward higher-ticket items and product range. The business seems comfy branching out over new products as a result of the devotion and love it relates to most appropriate their recent productions.
“we’ve got talked about introducing different add-ons â such as luxury watches, handbags, plus pens,” Benji stated. “But we made a decision to hold back until we initially perfected our very own primary collection of item, and is diamonds.”
Leibish & Co. can be researching ways to continue refining its preferred web site, too. One way it intentions to enhance its online knowledge is through introducing enhanced fact features, that’ll give digital customers more of an in-store knowledge.
As a company along with its sources in colorful expensive diamonds and ecommerce, Leibish & Co. continues to innovate in a traditional sector which views modification as exception, not the rule.
